Support

Premium Support

for LongoMatch Starter & PRO users

At LongoMatch, we want to make sure that you get the most out of your Starter & PRO licenses; it is for that reason, that we offer a Premium Support so you reach out to us in case you go through trouble. We’ll do our best to solve your incidences as fast as possible.

LongoMatch Starter & PRO users can access the support service via:

  • EMAIL
  • LIVE CHAT
  • FORUM

FORUM ACCESS FOR LONGOMATCH BASIC USERS

Support is not available for LongoMatch Basic users, however, you have access to the Forum, where you’ll find a lot of information written by fellow LongoMatch users or in some specific cases, by Fluendo. LongoMatch Basic users have access to a Frequently Asked Questions section, to video tutorials as well as a User Manual.

FAQ

Check out the LongoMatch Frequently Asked Questions

FAQ ACCESS

Forum

Go to the Forum now, get help and find answers about common LongoMatch questions. Questions posted by LongoMatch PRO users will be treated like high priority.

FORUM ACCESS

LongoMatch PRO Manual

Access the online LongoMatch User Manual here.

Download manual button

SEE THE MANUAL